Balance Sheet not balancing

[LMY]

Hi 

My client's trial balance is out of balance. The Net Assets and Total Equity also off by the same amount. Please tell me what to do.

Thanks,

William

[SamaraM]

Hi @LMY 

Thank you for reaching out.

To investigate this further, could you please reply with a screenshot of the Balance Sheet report along with the last 4 digits of your serial number?

If my response has answered your enquiry please click "Accept as Solution" to assist other users find this information.

[LMY]

Hi @SamaraM ,

Thank you for the reply,

Below is the screenshot of the Balance sheet

The last 4 digits is: 8980

Regards,

LMY

[SamaraM]

Hi @LMY 

Thanks for sending that through. This needs to be raised with our Data File Repair team in order to investigate further and repair if required.

You should receive an email from them shortly.

If my response has answered your enquiry please click "Accept as Solution" to assist other users find this information.