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Getting rid of an older file

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tsmr783
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Getting rid of an older file

Seeing as MYOB is fully online now, how does one take a company file offline entirely?

 

I am currently paying for 2 subscriptions and had data that I may need to access in the future but not on a daily basis.

 

Is there still software that can let me open the old file offline? 

4 REPLIES 4
Shella_A
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Re: Getting rid of an older file

Hi @tsmr783 

 

Thank you for your post. If your AccountRight has upgraded to a perpetual license, then you can continue operating the file locally on your PC. 

 

For us to be able to further check your account , may you please send us a private message of the following details below: 

 

  • Serial number
  • Company Name
  • Your Full Name and Email Address

 

We will be waiting for your response.

 

 

 

Cheers,

Shella_A

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tsmr783
Contributing Cover User
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Re: Getting rid of an older file

Hi @Shella_A , I am unable to send private messages from any browser Smiley Sad

 

 

Genreve_S
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Re: Getting rid of an older file

Hi @tsmr783,

 

Thanks for the response. 

 

Normally any file could be offline if you have a perpetual license you just have to restore the backup of the file offline. 

 

For us to assist further please send me a private message containing your:

  • Serial number 
  • Full name and phone number 
  • Company name

We are looking forward to your reply. If you have any questions or need further assistance let us know in your next response. 

 

Cheers, 

Genreve

Earl_HD
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Re: Getting rid of an older file

Hi @tsmr783 

Are you still having this issue? If so, please send us or @Genreve_S a private message with the following information get this sorted:

  Serial number

  Full name and phone number

  Company name

Cheers,
Earl

MYOB Community Forum

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