How to remove missing service left over from prior version (AccountRight SE)

[wainess]

AR SE was recently upgraded to 2022.11 from 2022.10.  The updated version is working, however on startup Windows Server (2019) was showing an error because it is also trying to launch the MYOB Server for 2022.7.

Windows Server Error:

SERVER MYOB AccountRight Server 2022.7 MYOB AccountRight Server 2022.7 Stopped Automatic

But the file/path for that service no longer exist:

"C:\Program Files (x86)\MYOB\AccountRightServerEdition\app-2022.701.247058\Huxley\Huxley.Server.WindowsService.exe"

It has now been disabled, but what is the recommended way to remove this "phantom" service? 

Thanks.

[Komal_S]

Hi @wainess 

We would suggest removing this service from the Windows Registry if it's interfering with the proper functioning of latest version. Please seek IT assistance for doing that, and let us know if the issue still persists.