LATEST UPDATE

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Experienced Cover User Pelican5237
106 Posts
Experienced Cover User
Australia
Experienced Cover User

106Posts

37Kudos

0Solutions

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LATEST UPDATE

Each time I clicked on 'upgrade now' I was sent on a loop right back to upgade now. The the attached notice came up. I've been using myob for 6 or 7 seven years now and never had to upload before upgrading. Is this something to do with the cloud? Does this mean I can never upgrade when I dont use the cloud? or is this a scam?

Thanks

upgrade notice 2019.PNG
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MYOB Moderator Steven_M
32,166 Posts
MYOB Moderator
New Zealand
MYOB Moderator

32,166Posts

4,271Kudos

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Accepted Solution Solved

Re: LATEST UPDATE

Hi @Pelican5237 

 

When you install AccountRight 2019, it will install another program on your computer as such you should have another icon on the desktop - AccountRight 2019.1 for instance. Once you have located that new icon on the desktop you would open the application and select to Open a company file (as per normal) with that new version. This will prompt you to upgrade the file to the new version.

 

The screenshot you have provided would be if you are migrating an AccountRight Classic (v19) file to AccountRight 2019.

Kind regards,
Steven

MYOB Community Support

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