Stuck during Back Up

[TaylorBrammer]

Hi,

My file is stuck trying to complete a back up and I can't log in. Can you please reset the file to enable access.

[Steven_M · Accepted solution]

Hi @TaylorBrammer 

Give that file a whirl now. I have reset it back to Active for you. This should allow you to open the file as per normal.

Do let us know how you get on and if you require further assistance.

[TaylorBrammer]

Awesome. It works now. Thanks for the VERY quick response