Trouble upgrading to Accountright 2021.1

Mariee11
Experienced Cover User
44 Posts
Experienced Cover User
Australia
Experienced Cover User

44Posts

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Trouble upgrading to Accountright 2021.1

Hello, i am trying to upgrade to 2021.1 I am using a Mac with VMWare for the MYOB application.  I keep trying to download the update, i click on the open button and nothing happens. The downloaded file in my downloads looks like this. .

 

Any assistance would be appreciatedScreen Shot 2021-03-05 at 5.58.07 pm.png

1 REPLY 1
gavin12345
Ultimate User
3,273 Posts
Ultimate User
Australia
Ultimate User

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Re: Trouble upgrading to Accountright 2021.1

Hi @Mariee11 

 

In order to protect users against malicious software, some browsers or servers remove the .exe from the end of downloaded files. Suggest you remove the odd numbers and ensure the download has .exe on the end. You may also need to 'Run as Administrator' to ensure you have the right permissions to install the software.

 

Regards

Gavin

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