myob 2018.1 wont open

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jen_01
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jen_01
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myob 2018.1 wont open

hello, can someone help me with this? I am getting this error every time I try to open myob,

 

ERROR MESSAGE: this file can't be opened using accountright 2018.1.1 a more recent version of accountright is required. download the required version by signing in to the my.MYOB website.

 

I just updated to the latest version but it still asks me to download the required version.. what version? my pc is windows 7 i don't know which version should I choose? thanks

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Ultimate Partner Mike_James
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Mike_James
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Re: myob 2018.1 wont open

Hi @jen_01, the only later version is 2018.2, so if you have installed that, one possible reason for this problem is that you are selecting the old desktop icon. Have a look for the icon for 2018.2 and run that instead, then you should be able to open your file. 


Regards, Mike (mike@datawise.co.nz)
DataWise Limited (www.datawise.co.nz), developers of:
DataWise Report Writer - Custom Reporting from MYOB programs
(Including AccountRight Classic/Live, and exo Payroll)

jen_01
2 Posts
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Australia
jen_01
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Re: myob 2018.1 wont open

Hi, thank you so much! it is fixed, I downloaded the 2018.02 version coz the one i have is still the 0.1 version that is why it is not working thanks again guys! God bless!

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