AR2019.3 in tray

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AR2019.3 in tray

can anyone tell me where and for how long does myob store the documents sent to the in tray. In other words is it a legit document storage or do we have to keep up our usual doc storage routine for ATO purchases?

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Re: AR2019.3 in tray

Hi @JAH31 

 

Thanks for your post. MYOB keeps and stores the documents as long as you have a live/active subscription on that file. It does not replace something like the cloud for storage. Please note that you cannot backup/bulk download these documents, so if at some point you no longer have an active subscription you would need to download these individually. 

 

I hope this clarifies. If this answers your post please mark 'Accept as Solution' to help other users find this post easier. 

Cheers,
Theresa

MYOB Community Support

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Re: AR2019.3 in tray

Does anyone know if at some point a bulk download option will be available. It would be way easier to back up things this way rather than first storing them to a cloud then uploading them to MYOB? I am now using the capture ap and if I could bulk download everything at eofy to backup, that would be great. Or is there another easier way?

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Re: AR2019.3 in tray

Hi @Samiauto 

 

I’m not aware of any current plans to allow for a bulk downloading of InTray documents, however this may be something that the team considers in the future.

Regards,
Neil

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