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No email log in sent emails

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Pestattack
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EMAIL LOG

Yesterday and today...have generated invoices and sent them to be emailed but nothing showing in the email log. No historical emails (payslips or invoices) showing in the email log either. 

 

chebella
Contributing Cover User
5 Posts
Contributing Cover User
Australia
Contributing Cover User

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Re: No email log in sent emails

I am having the same problem

Lizelinde
1 Post
Cover User
Australia
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Email issue when sending invoices

Having the same issue. Invoices sent a few days ago indicate "sending" when "view all activity' is accessed

AJR076
Contributing User
6 Posts
Contributing User
Australia
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Re: No email log in sent emails

having the same issue Smiley Sad

 

Helen9387
2 Posts
Cover User
Australia
Cover User

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Re: No email log in sent emails

I am having the same problem today

 

KatieMM83
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Re: Invoices. Email Activity Showing as Sending not Sent

I am having the same issues I have logged in and out restarted and tried sending from mobile its very frustrating

Steven_M
45,180 Posts
Former Staff
New Zealand
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Re: No email log in sent emails

Hi Everyone

Our team are still investigating the Sent emails not showing up in the Email list, however, have confirmed that the emails are sending as intended.

For more information and updates, when they do become available, do check out our Status Page.

Kind regards,
Steven

MYOB Community Support

Online Help| Forum Search| My Account

allyear
Contributing Cover User
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Contributing Cover User
Australia
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Re: No email log in sent emails

I have sent an invoice to myself and still havent received it so I dont think the problem has been fixed Steven.

le123
1 Post
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Re: No email log in sent emails

having the same issues - emails...sending not sure if they are being received.

FultonGood
Experienced Cover User
51 Posts
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Australia
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Re: No email log in sent emails

I have sent out our Statements this morning and know they are being received.  So that is a small bonus.  

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