PASSING THE CREDIT CARD CHARGERS ONTO THE CLIENT

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PASSING THE CREDIT CARD CHARGERS ONTO THE CLIENT

hi MYOB developers,

 

Please let me know that date of when this will be introduced?

 

It is extemely difficult to put a charge into the invoice for this automatically.

 

we have all beeen asking this for years! 

 

Your compeditors have been doing it for years.

 

Please start looking after your own clients.

 

 

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Re: PASSING THE CREDIT CARD CHARGERS ONTO THE CLIENT

Hi @richardss 

 

As indicated on, the popular idea on this topic: Online Payments: Credit Card Surcharge we are committed to building out that feature in the products. However, at this stage, we don't have any exact dates when that functionality will be available for clients.

Kind regards,
Steven

MYOB Community Support

Online Help| Forum Search| my.MYOB| Download Page

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Experienced Cover User
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Experienced Cover User
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Re: PASSING THE CREDIT CARD CHARGERS ONTO THE CLIENT

thank you for your reply.

Not a very satisfing outcome. Another scripted response, i can show you the same response from 2 years ago.

Xero can achieve this.

 

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Re: PASSING THE CREDIT CARD CHARGERS ONTO THE CLIENT

How do I enter a credit card surcharge onto an invoice then, do I creat an account just for credit card surcharges?  

Experienced Cover User
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Re: PASSING THE CREDIT CARD CHARGERS ONTO THE CLIENT

after complex discussions with MYOB and very helpful community, i do the following.

 

  1. create a merchant fees account under expenses 
  2. Create a sale by completing the invoice details (sales and materials)
  3. insert a subtotal line (right click on next line)
  4. I then created a formula for working credit card fees out
  5. in items, i created a credit card surcharge with a price of say $.02 which is a 2 percent surcharge
  6. I insert the sub total in the shipping column and this calculates the percentage
  7. in the description ive written the following... Credit card payments incur a 2.0% service fee added to the total.
    Please disregard if paying by online banking and use the subtotal above
  8. defiantly not perfect solution but it has been working for me except when people pay by online banking and then want their credit surcharge back and then I HAVE TO DO CREDITS

 

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Re: PASSING THE CREDIT CARD CHARGERS ONTO THE CLIENT

Hi there,

 

We just make another transaction line beneath the transaction line that has the payabel balance on it.

In the description we put something like 'Card Surcharge' and add it as a seperate transaction, and record before proceesing the payment.

MYOB Staff Post
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Re: PASSING THE CREDIT CARD CHARGERS ONTO THE CLIENT

Hi @richardss I just saw this post and wanted to make sure you'd seen that the passing of card fees to the purchaser is now available when using online invoice payments with MYOB AccountRight and the new MYOB Essentials products. 

Cheers, 

Hayden

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