Unprocessed Electronic Payments

[Di64]

Hi all, isn't a great time of the year.....

I will start by stating:  in my Setup/Preferences "Transaction Can't be changed" is NOT ticked, selected, preferred, chosen, highlighted.

I have an electronic payment for a single payment that i cannot get rid of.

I have opened the payment.

I have selected EDIT from the toolbar, but there is no Delete Payment 

There is only Reverse Payment option

But reversing the payment only puts that Creditor into credit

Any clues appreciated.. 

[bungy15 · Accepted solution]

Hi @Di64 

If you are just wanting to remove that payment from electronic payments window you can create the ABA file and not upload it to the bank.

Hope this helps

Tracey

[Sixers75]

I have tried to create an ABA file to clear out old electronic payments sitting back from 2012 & 2013 but this did not work, any other options?  About to start using electronic payments correctly but would love to clear out all this old stuff first.  I have tried deleting too and wont allow me to delete.

Any ideas/help would be appreciated

[bungy15]

Hi @Sixers75 

You can create a new electronic clearing account and link it as the account for electronic payments. 

Maybe change the name of the original clearing account to something like Old clearing acc so there’s no confusion. 

Hope this helps

Tracey

[Vikkir]

I have a similar thing with a purchase incorrectly processed as paid back in Feb this year. It was processed as paid direct from our bank account not the EFT account; the Transactions can't be changed is not ticked; and it is not part of any grouped payment either. 

I have opened the locked period back to January and I still cannot change or amend any invoices (including unlinking the emailed invoice) or payments processed prior to 20 June this year.  After that date all is good!  Does anyone have any solutions? 

[Gayathri]

Hi @Vikkir,

Thank you for the post! Welcome to the MYOB Community Forum.

Did you try creating a new account and change the linked account?

Thank you.

[Vikkir]

Thanks for your thoughts Gayathri but I can not alter the invoice or payment in any way. I cannot even unlink the pdf copy of the inv.   It is completely locked as if the year end was rolled over but it hasnt been as yet.  The only way I have found around it is to reverse both the payment and the invoice.  Re enter a new identical invoice and then apply a payment then re reconcile the bank account then create a credit for the old invoice to clear it. Very time consuming!