Thank you for visiting our Partner Zone. This area is an exclusive space for MYOB Partners. Find out how to Partner with MYOB.
Hi all, isn't a great time of the year.....
I will start by stating: in my Setup/Preferences "Transaction Can't be changed" is NOT ticked, selected, preferred, chosen, highlighted.
I have an electronic payment for a single payment that i cannot get rid of.
I have opened the payment.
I have selected EDIT from the toolbar, but there is no Delete Payment
There is only Reverse Payment option
But reversing the payment only puts that Creditor into credit
Any clues appreciated..
Solved! Go to Solution.
If you are just wanting to remove that payment from electronic payments window you can create the ABA file and not upload it to the bank.
Hope this helps
I have tried to create an ABA file to clear out old electronic payments sitting back from 2012 & 2013 but this did not work, any other options? About to start using electronic payments correctly but would love to clear out all this old stuff first. I have tried deleting too and wont allow me to delete.
Any ideas/help would be appreciated
You can create a new electronic clearing account and link it as the account for electronic payments.
Maybe change the name of the original clearing account to something like Old clearing acc so there’s no confusion.
Hope this helps
a month ago - last edited a month ago
I have a similar thing with a purchase incorrectly processed as paid back in Feb this year. It was processed as paid direct from our bank account not the EFT account; the Transactions can't be changed is not ticked; and it is not part of any grouped payment either.
I have opened the locked period back to January and I still cannot change or amend any invoices (including unlinking the emailed invoice) or payments processed prior to 20 June this year. After that date all is good! Does anyone have any solutions?
a month ago
Thanks for your thoughts Gayathri but I can not alter the invoice or payment in any way. I cannot even unlink the pdf copy of the inv. It is completely locked as if the year end was rolled over but it hasnt been as yet. The only way I have found around it is to reverse both the payment and the invoice. Re enter a new identical invoice and then apply a payment then re reconcile the bank account then create a credit for the old invoice to clear it. Very time consuming!