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invoice reminders from address

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mark000
Experienced Cover User
11 Posts
Experienced Cover User
Australia
Experienced Cover User

11Posts

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invoice reminders from address

Hi,  We're using invoice reminders and my customer has just forwarded one back to us and the from field is written as "White Hawk Window Cleaning"  this is obviously not our company name.  screenshot attached.

can you please change this to our company name?

Mark

Untitled-1.jpg
1 REPLY 1
Melisa_D
MYOB Moderator
10,361 Posts
MYOB Moderator
MYOB Moderator

10,361Posts

718Kudos

1,150Solutions

Re: invoice reminders from address

Hi @mark000

 

Thank you for your post. The From information that appears on the email comes from the information that is set up in the company file. If you go to set up > Preferences > Select the emailing tab it will have the 'From Name' field. If it is listed as 'White Hawk Window Cleaning', you will need to remove it and update it to the correct name. 

 

Screenshot attached:

image.png

 

Cheers,
Melisa

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