supplier payment returned

[JoJules]

Hi all.

How do I process a transaction where we have paid a supplier on a certain date, bank rec has been done. The next day the payment is returned to the bank as wrong bank details. So I dont want to affect the previous bank rec but I will need to show the payment as returned for the next bank rec.

Thanks

Jules

[GDay53 · Accepted solution]

@JoJules

Welcome to the MYOB Community Forum, I hope you find plenty of useful information.

I would use the same procedure as for a dishonoured cheque.

Reverse the payment using the date it was returned in the bank statement then when the correct details have been entered enter the payment again as normal.

Have a read of the Support Note on Dishonoured Cheques.

[Whanau-Meats]

Hi there!  I am having a similar issue but in Essentials - there was no invoice sent, just a customer cheque payment in store that bounced and has since been paid. Do you know how I code/allocate the amount that was debited when the bank dishonoured the cheque please?

[Neil_M]

Hi @Whanau-Meats

Generally speaking if you weren’t sure about which account to use when recording a transaction, I recommend speaking with your accountant over which account to use when recording this transaction