underpaid customer invoices MYOB Essentials

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miss41
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underpaid customer invoices MYOB Essentials

Hello,

 

I have a few customer accounts to correct where they have underpaid by a few cents.  

 

I have found a few references to fixing these in the forums but they don't make complete sense to me.

 

I would like to know how to "write off" these tiny amounts to clear them and am hoping for a step by step guide as i am very new to myob & office procedures having recently gone out on my own as a sole trader.

 

Would really appreciate someone setting it out for me.

Thankyou.

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Former Staff Gayathri
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Re: underpaid customer invoices MYOB Essentials

Hi @miss41,

 

Thank you for the post!

 

I am linking you to one of our help articles on Writing off bad debts which gives you information on creating a bad debt expense account and other related features which you are looking for.

 

Thank you.

Cheers,
Gayathri

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