MYOBCommunity
Partner Zone
|
|
Partner Zone

Employee Super Missing from Pay Super

This thread is now closed to new comments.
Some of the links provided in this thread may no longer be available or relevant.
If you have a question please start a new post.
Highlighted
Experienced Cover User navmann
47 Posts
Experienced Cover User
Australia
navmann
Experienced Cover User

47Posts

1Kudos

1Solutions

Solved: Go to Solution

Employee Super Missing from Pay Super

Hello Everyone,

 

I am trying to make deposit for Super by using MYOB super stream but I just found that one of the employee is not showing up in the list of PAY SUPERANNUATION FUNCTION.

 

If I use pay liability function under payroll it does show that missing employee's. It also show under Superannuation Accural by cateogory.

 

Thanks

3 REPLIES 3
Truss
1 Post
Cover User
Australia
Truss
Cover User

1Posts

0Kudos

0Solutions

Re: Employee Super Missing from Pay Super

I had this issue, have a look and make sure the tax file number has been entered for the missing person, as soon as i put in the tax file number he showed up in the pay super function.
MYOB Moderator Steven_M
28,651 Posts
MYOB Moderator
New Zealand
Steven_M
MYOB Moderator

28651Posts

3400Kudos

4215Solutions

Accepted Solution Solved Solution

Re: Employee Super Missing from Pay Super

Hi @navmann

 

Also in addition to @Truss suggestion, do make sure that the superannuation fund that is the employee is linked to* is set to be paid via AccountRight. This can be done via Lists (very top of the screen)>>Superannuation funds>>Select the required fund and "Pay Directly from AccountRight" on the right hand side. This indicates that you are paying that superannuation fund via Pay Superannuation.

Once that has been ticked it should allowed the employee's superannuation to appear in the Pay Superannuation window.


*Superannuation fund for the employee can be found in the employee's card>>Payroll Details tab>>Superannuation Section.

Kind regards,
Steven

MYOB Community Support

Online Help| Forum Search| my.MYOB| Download Page

Did my answer help?

Mark it as a SolutionHelpful? Leave a to tell others

Experienced Cover User navmann
47 Posts
Experienced Cover User
Australia
navmann
Experienced Cover User

47Posts

1Kudos

1Solutions

Re: Employee Super Missing from Pay Super

Thanks Steven 

 

It works by choosing your option.

Didn't find your answer here?
Try using advanced search to find a post more easily Advanced Search
or
Get the conversation started and make a new post Start a Post