HOW TO CHANGE ONLINE OWNER NAME AND ADD ANOTHER OWNER

Contributing Cover User BSI2019
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HOW TO CHANGE ONLINE OWNER NAME AND ADD ANOTHER OWNER

Hi,

 

The current name shown on the online owner is of a staff who is no longer employed with us thus would like to change the name and also add another owner, is that possible or replace the current owner with another?

 

Kind Regards,

 

Mon

Black Swan (PNG) Limited

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MYOB Moderator Steven_M
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Re: HOW TO CHANGE ONLINE OWNER NAME AND ADD ANOTHER OWNER

Hi @BSI2019 


The primary contact/a current AccountRight Live Owner can request that a different user be nominated as the AccountRight Live Owner of a serial number.

 

If the primary contact is not able to contact us to arrange for a new user to be nominated i.e. they have left the company we would need a change of details form completed and returned to have that primary contact updated. I have sent you out that change of details form should it be required.

Kind regards,
Steven

MYOB Community Support

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Contributing Cover User BSI2019
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Contributing Cover User
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Re: HOW TO CHANGE ONLINE OWNER NAME AND ADD ANOTHER OWNER

Hi Steven,

 

Thank you, yes the person has left and we need the change of owner to be our Financial Controller, will check the email now.

 

Kind Regards,

 

Mon

Black Swan (PNG) Limited

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Contributing Cover User BSI2019
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Contributing Cover User
Papua New Guinea
Contributing Cover User

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1Solutions

Re: HOW TO CHANGE ONLINE OWNER NAME AND ADD ANOTHER OWNER

Hi Steven,

 

Kindly confirm attached is the correct change of details form that we need to complete?

 

Kind Regards,

 

Mon

Black Swan (PNG) Limited

MYOB Moderator Steven_M
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Re: HOW TO CHANGE ONLINE OWNER NAME AND ADD ANOTHER OWNER

Hi @BSI2019 

 

That particular form would be required if you are needing to change M-Powered information.

 

In your case, you want to change the account information. As such, it would be the form that was included in the email that was sent to yourself entitled "MYOB Customer Service - Change of Details form" and the form is located by selecting here in the "We've attached a Change of Details form here for your convenience. Please ensure it's completed in full before you return it to us." section of that email.

 

<<Removed link from message>>

Kind regards,
Steven

MYOB Community Support

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Contributing Cover User BSI2019
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Re: HOW TO CHANGE ONLINE OWNER NAME AND ADD ANOTHER OWNER

MYOB Moderator Steven_M
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Re: HOW TO CHANGE ONLINE OWNER NAME AND ADD ANOTHER OWNER

Hi @BSI2019 

 

It does appear that the Change of Details form link in that email is not working as expected. As such, I've attached the required form below for you.

Kind regards,
Steven

MYOB Community Support

Online Help| Forum Search| my.MYOB| Download Page

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Contributing Cover User BSI2019
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Re: HOW TO CHANGE ONLINE OWNER NAME AND ADD ANOTHER OWNER

Hi Steven,

 

Thank you.

 

Downloaded and will complete and send back via email.

 

Kind Regards,

 

Mon

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