Returned payroll

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Returned payroll

I have a payroll of 20 employees and one pay has been returned due to incorrect account details. Can you please help with the reversal and repayment process.

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Rejected pay

I have a payroll of 20 people, one of whom supplied incorrect account details.  The rejected pay has come back into the account 5 days later and I'm hopelessly lost with matching the transaction.

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Re: Returned payroll

HI @Wolfie2011 

 

The simplest way to process this, is to record the returned pay to a Payroll Clearing Account or Suspense account.

 

Then after correcting the employees bank details, create a spend money transaction using the employees card, and post that to the same account you recorded the returned payment to. These entries are both N-T.

 


Regards
Ian Chait CA
Certified Consultant Melbourne
P/M 0417 479 585
Email ian@myfc.com.au

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Re: Returned payroll

Thanks Ian.  I managed to talk to someone on the chat line today and its quite an effort now as we are 3 hours behind everyone.  They pointed out where I had gone wrong and stayed by my side whilst I fixed everything.  It was a great learning curve and one I'm going to remember for a long time.  (Note to self - done do something tricky when brain dead)!!!  I appreciate your reply, especially when I thought I was going to have a breakdown.

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