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MYO tafe file to MYOX file

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COR
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Cover User
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COR
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MYO tafe file to MYOX file

Hi I'm studying at TAFE and have downloaded MYOB Account Right 2017.2.0 student edition.  I am trying to open the files the tafe have given me to work on and submit my assignments, but they are in .myo and i need them to be in .myox  I read the feeds on this forum, and tried to upgrade the file and its asking for the serial number that matches the file. But because its a TAFE .myo file I obviously do not have the serial number.  Please tell me what I need to do?  I am a regular MYOB user but need to complete this formal qualification. 

Cheers

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MYOB Product Team Haydes
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MYOB Product Team
Australia
Haydes
MYOB Product Team

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Re: MYO tafe file to MYOX file

Hi @COR

 

Welcome to the MYOB Community Forum, I hope you find it a great source of information.

 

To me this sounds like you're receiving the message: Serial Number does not match account. This message comes up for email addresses that aren't attached to a Serial Number to put the file online.

 

We can bypass this by upgrading the without putting the file online. There is a checkbox that needs to be ticked for this process. I suggest looking at this support note: Upgrade without putting your company file online

 

Please let us know how you go!



Cheers,

Hayden
MYOB Product Team
CorinneET
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CorinneET
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Re: MYO tafe file to MYOX file

Thank you !!!!!!  All my files have been upgraded!  thank you thank you thank you

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