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Can I email debtor statements from MYOB AO?

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Experienced User JCTL
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Can I email debtor statements from MYOB AO?

More of our clients are requesting invoices and statements to be emailed to them rather than posted.  I can't see any obvious way to email our debtor statements direct from MYOB AO, is it possible to do so?

MYOB Moderator Linda_K
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Re: Can I email debtor statements from MYOB AO?



Thank you for your post.   Great question, it’s a common one that we get through support.  We hope you find the following information helpful.



MYOB Accountants Enterprise Practice Manager (AE PM) version 5.4.3 introduced the emailing bills feature.   To take advantage of this feature, please ensure you are using AE PM version 5.4.3 or later.  For instructions on how to use this please refer to KB 36263:How do I email bills to a client within AO Practice Manager 


Debtor Statements

At this stage, emailing Debtors Statements directly is not currently available but it is definitely in consideration for implementation in a future release.


However in the meantime, you can implement an alternative Debtor Management process using Emails.  We have recorded a Webinar on Debtor Management Using Emails which you may find handy.


We have other useful recorded webinars that you can view anytime, 24/7.  They can be found at:


  1. Go to the MYOB: Tips Tricks & Tutorials webpage.
  2. Scroll down the page to Missed a session?
  3. A list of MYOB TTT Webinars display. 
  4. Click to view any sessions that is of interest to your practice.

Practice Solutions Support
MYOB Australia Pty Ltd
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