ETP Withholding amounts not showing on the STP reports

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Experienced User
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ETP Withholding amounts not showing on the STP reports

Hi  i have followed all the advice given so far and checked all my settings but i still have 2 employees in 2 different files not showing the ETP tax withheld on the EOY STP report.

Is there an answer yet as to what the problem is ?  It should not be this hard to finish the payroll year Smiley Sad

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MYOB Staff Post
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Re: ETP Withholding amounts not showing on the STP reports

Hi

Checking the ETP's are showing in the STP Employee terminations TAB for these employees?

Thanks Chris

Cheers,
Chris M

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Re: ETP Withholding amounts not showing on the STP reports

Hi Chris 

Yes they are showing under the Terminatedd employee tab but not on the STP Verification report or the employees income statement 

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MYOB Staff Post
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Re: ETP Withholding amounts not showing on the STP reports

Hi

yes I had a similiar problem and the development team are looking into it.

 

However, I did find if I removed the ETP from the terminations section

create a new employee of the same name and the old employee added 'old' to the surname

create a payrun and negative ALL figures from the old employee and positive to the new employee with ETP code and lodge

resolves the issue

 

In the mean time we will work with the team to understand what is causing this 

Chris

 

PS quick question, did you have to amend these employees with the ETP at all???

Cheers,
Chris M

Small Business Subject Matter Expert

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Re: ETP Withholding amounts not showing on the STP reports

Hi Chris

i am having 1 more go at reversing the original and re entering  would hate to have to create new employees .

Diont need to re sent an ETP amendment as amounts are correct .

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