STP and Income Statements

[misherwood59]

Hi

I have completed the STP EOY for a client and matched all the payroll to the income gross, PAYGW & Super and lodged to ATO and printed off the Verification Report.   Clients employees are saying their is no Income showing for 21/22 year.  How do I fix this? 

Thanks

Miriam

[CloverQ]

Hi @misherwood59 

I'd suggest comparing the Payroll Activity summary report and the Payroll Register Summary report, they should match perfectly. Please follow the steps listed in this forum post based on the result - AccountRight reports don't match my STP reports.

This means if you have finalised the employees, you'd need to undo finalisation, record a $0 pay on 30 June, wait for the pay event to be accepted successfully, then check the employee Summary of payments report in the Payroll Reporting Centre > EOFY finalisation > click on the ... to view the summary report. This report reflects what's sent to the ATO, if it has the correct figures you can complete the finalisation.

Please feel free to let us know how you go.