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Recurring Transactions Not Pre Filling!

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GAP230
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Recurring Transactions Not Pre Filling!

Some of our recurring transactions are not prefilling in the web browser. I have even tried creating a new tranaction in the browser in the same format and saving and this still does not prefil!

 

Pleasae help

 

Receive Money Transaction

6 REPLIES 6
Komal_S
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Re: Recurring Transactions Not Pre Filling!

Hi @GAP230 

We're aware of this issue for receive money transactions and our development team is working on resolving this permanently. In the meanwhile, the workaround is to record the Receive Money transaction manually and not create a recurring Receive Money transaction.

Kind regards,
Komal

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michegirl011
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Re: Recurring Transactions Not Pre Filling!

Hi Team, 

Any idea on when this will be fixed? 

GAP230
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Re: Recurring Transactions Not Pre Filling!

Still not working, but i have found a work around. 

 

In the bank tranactions, find a previous transactions, open, go to save and duplicate, then you can update for your new transaction.

Komal_S
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Re: Recurring Transactions Not Pre Filling!

Hi @michegirl011 

We don't have an ETA at this stage but we'll post an update as soon as it's fixed. Thank you for patience in the meanwhile. 

Kind regards,
Komal

MYOB Community Support

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Jeano
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Re: Recurring Transactions Not Pre Filling!

I was advised to use a different browser, which seems to work. I was using Chrome, which didn't recognise recurring transactions, but Bing does.

Jeano
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Re: Recurring Transactions Not Pre Filling!

I meant Microsoft Edge, which runs Bing...

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