Super payment returned

[CBWSS]

Hi, I use Pay Super and have sent all my batch which has been deducted from my bank and the next day  I received 1 employee's super payment return.     1st question is how do I process this again? and How to back the batch list. 

Cathy 

[Doreen_P]

Hi @CBWSS 

Thanks for your post and Welcome to MYOB Community Forum.

When processing a returned super contribution, you may need to record it as receive money then process a pay run with super amount in it in negative figure then reprocess a pay run with only super amount but with positive figure. The Help Article Returned superannuation contributions will provide you the steps on how to do it. Please let me know how it goes.

If my response has answered your enquiry please click "Accept as Solution" to assist other users find this information.

Best regards,
Doreen

[Doreen_P]

Hi @CBWSS 

Please let us know if you still need further assistance regarding with your concern. We'll be more than happy to help.

Best regards,

Doreen