Deleting duplicate transactions/invoices

[Rosiegirl]

How do you delete duplicate invoices once the account has been reconciled - these have already been paid and matched to the bank statement and there are duplicate copies of invoices sitting as unallocated in our bank reconciliation.

Any suggestions on how to recify this would be very appreciated as we are very new at this.

[Tracey_H]

Hi @Rosiegirl 

Sorry to see that no one has replied to you yet. How you delete transactions depends on the transaction type, the software you're using and whether the transactions are bank feeds or software transactions.

If you're using the newer Essentials platform this help article, Deleting transactions, has instructions for all transaction types. If this help article doesn't match your software please let me know if you're using the original MYOB Essentials or AccountRight and I'll be happy to provide further help.

Please feel free to post screenshots of the duplicates so that I can provide more information. Make sure sensitive information is removed from screenshots prior to posting on the public Forum.

If my response has answered your enquiry please click "Accept as Solution" to assist other users find this information.