Partner Zone

Unable to create Bill

struth911
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Unable to create Bill

I am unable to create a new bill, error message 

Something went wrong

Try refreshing your browser
If the issue persists, contact MYOB support
8 REPLIES 8
Leyton
1 Post
User

1Posts

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Re: Unable to create Bill

I think there may be an issue, I am unable to either.

cazmagill
Contributing Cover User
5 Posts
Contributing Cover User
Australia
Contributing Cover User

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Create a bill error

Hi - I am unable to create a bill from the in tray in the online browser? I have called customer support and was on hold for 33mins before I hung up. Can someone please let me know ASAP when this problem is corrected?

 

I have refreshed the browser, logged out etc.

 

Thanks

knitter
1 Post
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Re: Unable to create Bill

Hi.

Same here. I wait on the phone for 41min then hang up.

I was in que 6 for whole time....

Rod_Giddings
Experienced Cover User
23 Posts
Experienced Cover User
Australia
Experienced Cover User

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Re: Unable to create Bill

I am having the same problem as well.  I have tried using a different browser and still get the same message as everyone else !!!!

Karen22
3 Posts
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Re: Unable to create Bill

I have the same problem.  It was working this morning.  Hopefully they know and are working on a solution 

kezzao
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Re: Unable to create Bill

Same thing is happening to me

CloverQ
MYOB Moderator
8,548 Posts
MYOB Moderator
Australia
MYOB Moderator

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Re: Unable to create Bill

Hi @struth911 @kezzao @Karen22 @Rod_Giddings @knitter 

 

Thank you all for the information. This has been raised with our developers, who are currently investigating the cause. Please find more details in this post, and feel free to subscribe for updates as well:

 

Something went wrong when creating bills

 

We appreciate your patience while our teams work through it

Kind regards,
Clover

MYOB Community Support

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TNC2018
2 Posts
Cover User
Australia
Cover User

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Re: Unable to create Bill

The desktop version is working okay at this point. Not much help for those (ie our staff) that only have browser access.

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