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myob says waiting bank but bank says ready

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cmfwilliams
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myob says waiting bank but bank says ready

MYOB does not ahve any updated trasnactions and when I go onto bankfeeds it says 'awaiting bank' but bank says that it is ready, and working

 

Thank you,

 

Katie

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Melisa_D
MYOB Moderator
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MYOB Moderator
MYOB Moderator

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Re: myob says waiting bank but bank says ready

Hi @cmfwilliams

 

Thanks for your post. So I can take a look into this for you can you please confirm the last 4 digits of your product serial number and last 4 digits of the bankfeed bank account you're having issues with.

Cheers,
Melisa

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