Bank Feeds have stopped working

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Verto
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Bank Feeds have stopped working

My Bank Feeds for my Commonwealth bank accounts have stopped working. I was getting daily updates on both of my accounts but I no longer am receiving them.

 

Please can you advise how to proceed.

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MYOB Product Team Haydes
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MYOB Product Team
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Re: Bank Feeds have stopped working

Hi @Verto

 

I have not heard of any delays with Bank Feeds today and from checking your account I can see that there has been transactions downloaded to the file. If you go to: Banking > Bank Transactions and set your filters to:

 

temp.png

 

You should see yesterday's transactions in your account.

 

Can you open this screen and confirm this for me?



Cheers,

Hayden (Ex-Moderator)
MYOB Product Team
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Verto
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Re: Bank Feeds have stopped working

Hi Hayden,

 

Thank you for that. I had the wrong filters on. Must have had a brain hiccup. Sorry

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