Changing Administrator

Threewishes · March

Hi Guys

I have a question I simply cant figure out.

Our original administrator has left the business and is no longer a partner or involved in any way.

Their email has also been shut down, they dont remember their login fo MYOB so we cant update to a new administrator.

What do we do ?

Cheers

Steven_M · March

Hi @Threewishes

Welcome to the MYOB Community Forum, I hope you find it a wealth of knowledge

If the previous primary contact can arrange for another contact to become the primary contact. This can be done by speaking to our phone-based team on 1300 555 123. If the previous primary contact is not able to get in touch with us, a change of details form would need to be completed to update that information. I have sent you a direct email with that form attached.

Kind Regards,
Steven
MYOB Client Support

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