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dksrace
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dksrace
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Close account

Hello,

 

I had an myob essentials subscription and then moved accross to accountright live.

 

I am not able to use my primary email address in accountright as i still have the myob essentials account linked to the email address even though i no longer have a subscription.

 

How do i go about closong or deleting my myob essentials account so the email address is no longer tied up. i have no requirement for the data in that account

 

many thanks

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MYOB Staff Post LeightonJ
588 Posts
MYOB Staff Post
LeightonJ
MYOB Staff Post

588Posts

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Re: Close account

Hi @dksrace

 

Welcome to the MYOB Community Forum.

 

I can see that your Essentials account had expired mid of 2015. That said, your Essentials company file would have long been closed by now as we only keep record of your data for up to 60 days from date of expiry. I understand that you are wanting to add and use your primary email address in your AccountRight Live. I can facilitate this change over for you. I will send you a private message with the details on this change.

 

 


Kind regards,
Leighton
Client Support Representative

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