Lost transactions

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Lost transactions

I was working on transactions yesterday and then went to reconcile my april 2020 bank statement.  March has been reconciled.  I cant seem to get access to my april 1st - 8th transactions - they have dissapeared on me. Help please!! 

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MYOB Moderator
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MYOB Moderator
MYOB Moderator

1,039Posts

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Re: Lost transactions

Hello @LibG 

 

Are you still having issues seeing those transactions, both via Banking >> Transaction History (date range) and also in checking the General Ledger Details report (Reports >> All Reports >> Business reports)? If so, please send me a private message with the serial number on the account in question, and I will investigate further. Please also let me know if you had successfully linked Bank Feeds in the past to pull in those transactions before they disappeared. Please click this link to send me a private message.

Kind regards,
Emily Bisbach

MYOB Community Support

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