MYOB Essentials - ANZ Bank Feeds HELP

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MYOB Essentials - ANZ Bank Feeds HELP

I have a client who we do work for and we helped them set up MYOB Essentials. We impoted a qif file for transacitons up to 25/6/2020 and the the automatic bank feed started form 25/6/2020 - 14/7/2020. For some reason, there has been no bank feeds since 13/7/2020. Can someone please explain this to me? This client doesn't really like Essentials as yet and was not all that happy to change, so if we have to go through the process of setting up the bank fees again or getting exra qif files, he won't be very happy? Any help would be appreciated.

Thankyou 

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MYOB Moderator
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MYOB Moderator
MYOB Moderator

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Re: MYOB Essentials - ANZ Bank Feeds HELP

Hi @JoMarshall1

 

Sorry to hear about this. I'm happy to take a look into this for you, can you please send me a private message with the following information:

  • Serial number 
  • Your full name and email address 
  • Last 4 digits of bank feed bank account they're having issues with

Cheers,
Melisa

MYOB Community Support

Online Help| Forum Search| my.MYOB| Download Page

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Contributing User
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Contributing User
Contributing User

19Posts

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Re: MYOB Essentials - ANZ Bank Feeds HELP

Hi Melisa

For some reason, when I follow that private message link, I either get no response and nothing opens or I get an error. Is there another way to do this?

 

Thanks

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MYOB Moderator
3,065 Posts
MYOB Moderator
MYOB Moderator

3,065Posts

223Kudos

286Solutions

Re: MYOB Essentials - ANZ Bank Feeds HELP

Hi @JoMarshall1

 

I've sent you a private message, please let me know if you can respond to it. You can view this by clicking on your avatar on the top right hand corner of the Community Forum > Select the envelope button.

Cheers,
Melisa

MYOB Community Support

Online Help| Forum Search| my.MYOB| Download Page

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