Super Portal

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Experienced Cover User
106 Posts
Experienced Cover User
Australia
Experienced Cover User

106Posts

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1Solutions

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Super Portal

I have a client with 2 x Essentials Files - he uses the same email address to login to both Files.

 

We are trying to register him for the SUper portal on the 2nd file as there are different bank account details for the super to be paid from and we keep getting the same error message as per below - we dont want to change the email address as this is the one he uses for both business..

 

is there a way around this??

Super Portal.PNG
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MYOB Product Team
6,265 Posts
MYOB Product Team
Australia
MYOB Product Team

6,265Posts

1,055Kudos

895Solutions

Accepted Solution Solved

Re: Super Portal

@KristyH - I remember seeing this issue back in my phone support days and doing a bit of Google-fu I managed to find this article on the topic: Signing up more than one business or file

 

To save the click and a bit of reading, here's a screenshot with the answer:

 

Screen Shot 2019-12-04 at 6.55.14 pm.png


Cheers,
Hayden
MYOB Product Team

Currently Working On:
Supplier Feeds | MYOB Capture App | MYOB Invoices app (Starting soon)
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Previously Worked On:
In Tray (Front-End) (2019-2020)
MYOB Support (Various roles - 2015-2019)

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