MYOB V14 File confirmation error 12029

[Kaybooks]

Sent this message back in February 2023. Reply was sent and code given. Now I cannot get into file again....

"Unable to confirm MYOB file V14 online. I have rung MYOB several times but recorded message says they are experiencing high volumn of calls and to ring back, it then disconnects.

I also have new MYOB cloud products but require V14 for myself and a client that does not want to upgrade.

Please advise how to confirn files. Thank you."

[Isaiah_C · Accepted solution]

Hi @Kaybooks 

Thank you for the post. Since it is an old version, you can now generate the confirmation code by going to http://help.myob.com/confirmation.

For complete details, please check out Help Article: Activating and confirming older MYOB products.

Please let me know if you need further help.

If my response has answered your enquiry please click "Accept as Solution" to assist other users find this information.

Kind regards,

Sai