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AccountRight: GST Online not Loading

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JAT1
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AccountRight: GST Online not Loading

I've tried numerous times during the month to prepare the online GST return for August, but it get to the loading page to retrieve info from my ledger and IRD, and never completes - goes into an endless cycle. I haven't found a recorded issue anywhere. I tried changing differnt browsers (Chrome, Edge) in case it was a browser problem, but same result. Any guidance? Don't really want to have to file manually. Any help very appreciated.

Screenshot 2020-09-19 161741.png
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Emily_B
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Re: AccountRight: GST Online not Loading

Hello @JAT1 

 

Please send me a private message by clicking on this link and let me know what the serial number on the affected account is, as well as the company file name or ID if there is more than one associated with that serial number, and I will investigate further.

Kind regards,
Emily

MYOB Community Support

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