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October 2017
October 2017
When I went to file my GST I was asked to use a certificate. I selected one by accident that I use for another website and now I get an error message saying I don't have authority to view the page. No option to select another certificate. + I don't really get certificates??? I've never had to use them before except for one specific site.
THanks
October 2017
October 2017
This is the message I get.
October 2017
October 2017
Hi MetaMed,
I have come across a similiar issue in the past and I found that by clearing the cache of the browser I was working in it reprompted me to select certificates, if you are in chrome if you hold Control + H it will bring you up to the history page then on the side if you select clear browsing data on the lefthand side - I just cleared cached files and cookies and other site data but you may need to clear some of the others (possibly browsing history and the browsing history)
I hope that helps!
Dylan.
October 2017
October 2017
Hi @MetaMed,
Please clear your cache and browsing history as suggested by @Dylanwilliams. I would really like to that @Dylanwilliams for sharing experience on this platform.
Please let us know how you go as we are happy to help further. Looking forward to hearing from you.
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