Thank you for visiting our Partner Zone. This area is an exclusive space for MYOB Partners. Find out how to Partner with MYOB.
When I went to file my GST I was asked to use a certificate. I selected one by accident that I use for another website and now I get an error message saying I don't have authority to view the page. No option to select another certificate. + I don't really get certificates??? I've never had to use them before except for one specific site.
I have come across a similiar issue in the past and I found that by clearing the cache of the browser I was working in it reprompted me to select certificates, if you are in chrome if you hold Control + H it will bring you up to the history page then on the side if you select clear browsing data on the lefthand side - I just cleared cached files and cookies and other site data but you may need to clear some of the others (possibly browsing history and the browsing history)
I hope that helps!
Please let us know how you go as we are happy to help further. Looking forward to hearing from you.