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1976/cannot resolve backlink

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anniep
Experienced Cover User
34 Posts
Experienced Cover User
New Zealand
Experienced Cover User

34Posts

3Kudos

0Solutions

1976/cannot resolve backlink

Hi

 

I was part way through a restore a payroll back up but decided i may have chosen the wrong one and pushed cancel.

Now when i go to open up our payroll i get the following message and cannot open payroll at all .

 

Error: 1976/Cannot resolve backlink

Program Section: savetomemory (line 107)

Current Object: _BF0SF18P

 

With thanks ...

 

 

1 REPLY 1
KattC
790 Posts
Former Staff
New Zealand
Former Staff

790Posts

0Kudos

82Solutions

Re: 1976/cannot resolve backlink

Hello @anniep 

 

When the file is mid-way through a restore of a backup you need to keep it going and then do another restore once it is finished. What has happened is your file has corrupted from being interfered with during the restore.

 

To fix this you need to restore your backup to do this follow -Restoring your payroll company file  

 

Let us know if you need any more assistance 

 

Kind regards,

 

Kat 

 

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