Data file corruption

[CAAW]

Hi there,

since I installed MYOB payroll in a new PC, I got this issue below. I have tried everything that was suggested such as regional setting as New Zealnd and delete other language pack in Window. but still can see this message when I log in. can you please resolve this issue please?

[Melisa_D]

Hi @CAAW, 

Thank you for your post and welcome to the Community Forum ! Generally this error message occurs when the  region and language settings on your computer are not set to New Zealand. Our help article Error: "There has been a corruption in your data file" has information and instructions on how to update this.

If you do continue to have problems with your file after you have updated the settings I'd recommend contacting our phone based NZ payroll team on 0508 328 283. 

Do let me know how you go. 

If my response has answered your enquiry please click "Accept as Solution" to assist other users find this information.