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September 2022
September 2022
Hi,
I am trying to match payroll transaction in the bank transactions menu for my client. The issue is the client has accidentally made an overpayment and hence the amount in bank transaction was greater than payroll transaction. When I tried to match the transaction, the save button is greyed out. Any assistance if there is a function to split the amount so I can match bank transaction with payroll transaction? Thanks.
Solved! Go to Solution.
September 2022
September 2022
Hi @wita
Welcome to the Community Forum. When there is a difference between the payrun amount and the amount showing on Bank Feeds, they cannot be matched.
Depending on what your client has decided to do with that overpayment, you could either:
You may want to get your client to check with the ATO or a Financial Advisor about the best option in their specific case, but here are the detailed steps on changing or deleting a pay.
If my response has answered your enquiry please click "Accept as Solution" to assist other users find this information.
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