No Payroll transaction (PY0000x) generated to match wages payment to.

[RichW_LFP]

I have been using MYOB Essentials for a few months. I now understand the way it deals with Payroll and the actual payment transaction. i.e. it generates a "Bill" with number PY00xxx for the 'take home pay' and matches the bank transaction when it comes through the bank.

However:

I added a new casual employee. This employee has actually been a casual worker for over half a year, but is a student and works (and is paid) infrequently.

I needed to pay him for 11 hours done over Feb/March, and I finally got around to paying it in April (yeah, I know, bloody slow - but I paid him a 'bonus' for my disorganisation...).

The PAYE and kiwisaver tallied fine, and I have allocated the IRD payment transactions to those liability accounts - all good.

But I have no Wages 'bill' (PY00xxx) generated for this specific pay run. I have no transaction to match the 'take home' payment (bank transaction) to. I can't delete the payrun (well, I can - I created new pay-runs, changing dates etc. to get the PY00# transaction to appear - it hasn't), as this throws the PAYE out of kilter.

I have not entered previous wages aginst this employee (wages paid prior to MYOB) in to MYOB payroll, and I don't see why I should have to. These historical transactions have been allocated to "wages and salaries" and are fine.  I could go back to my pre-MYOB manual system for this one employee, if I had to - but that is ridiculous.

Please help - my books are out of balance (not by much, but that is not the point), and it is extremely frustrating. 

Thanks. 

[Steven_M · Accepted solution]

Hi @RichW_LFP 

For journal and account reporting payroll transactions are recorded based on the paid on date listed on the payroll transaction. As such, I would recommend going to employee's pay history (as you have done) and checking the payslip for the listed Paid On of that transaction. This will be the date that you would need to be searching.

Once you have that date, I would go to Banking>>Transaction history and search all transaction in all bank accounts for that Paid on date. This should show you the MYOB Essentials transaction that has been recorded that represents that payroll transaction.

In terms of matching it to that bank transaction that has come in, I would make the amounts and dates match up to the actual bank transaction. You also want to ensure that the bank account is correct on that transaction is the same one as the bank account the transactions has come in on i.e. it should be the "ASB Ba..."

[RichW_LFP]

Thanks Steven

Finding the Essential Transaction (PYxx#) through the history was the key.  Even though I thought I had investigated thoroughly, by selecting and viewing the various accounts (for that day - i had confirmed matching dates, and that the PY transaction existed on that day) I was able to track down that I had paid from a different account (savings). I really thought I had explored that as the problem, but your methodical approach weeded it out, thanks!

To resolve, I changed the bank account for a new pay run, recreated the pay, deleted the old one, and then I could match the transaction. I will keep an eye on that from now on (every pay run) to be sure the bank accounts match.

Cheers!