Pay super - Issue setting up - Whoops, we've hit a snag - Paysuper

[MaylaLeiDPablo]

Hi Team 

We have been having issues setting up pay super portal. 

I noticed that when we select the users - the mobile section does not have the option to enter the number. And it is usually after the selection of users that the pop up error comes up. 

I have logged a ticked before on 1 Feb 2023 and no one has gotten back to me.

Please assist us as soon as possible.

[Melisa_D]

Hi @MaylaLeiDPablo, 

Thanks for your post. I'm happy to look into this for you, can you please send me a private message with the below details:

• Serial number 
• Your full name and email address used to sign up to pay super 
• Screenshot of the window you're in when the error message appears