Superannuation deductions causing not accruing leave?

[pelicanslipways]

We have four employees with additional super deductions set up and this may just be a coincidence but they all have leave balances of zero when they shouldn't be. I have checked their settings and the should be accruing leave.

[SamaraM]

Hi @pelicanslipways 

Thank you for your post. The Entitlements are accrued based on the calculation method you have set up. So if you're using a percentage of hours or hours per pay period, it's going to calculate differently.

I would check the calculation is set up correctly against the instructions in this Help Article: Set up leave.

If it looks like it is set up correctly, and still not accruing hours, could you respond with a screenshot of the category and the pay run so I can reproduce the error on my end?

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