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January
January
When I follow the instructions to delete a bank credit card statement I receive the message
'Something went wrong. Please try again later or refresh the browser'.
Despite trying many times and refreshing the browser and turning computer off and on again and trying different browsers, I am still receive the same error message.
January
January
Hi @Berlge,
Thanks for your post. Have any of the transactions from the imported bank statement been reconciled ?
Cheers,
Melisa
MYOB Community Support
Online Help| Forum Search| my.MYOB| Download Page
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January
January
No.
As soon as I realised i had imported the wrong statement I tried to undo the action.
January
January
Hi @Berlge,
Can you please attach a screenshot of the error along with the window you're in so I can take a look into this further.
Cheers,
Melisa
MYOB Community Support
Online Help| Forum Search| my.MYOB| Download Page
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January
January
Hi Melissa,
Thanks for your offer to look into my problem.
I have attached a screenhsot of the message I receive when I click on the cross beside the file- myob(12).qif to delete it.
February
February
Hi @Berlge,
Sorry for the delay in my response. If you're still experiencing this can you please retrieve the Chrome Console errors so I can investigate:
To open the console can be opened using one of these methods
Once you've opened the console:
Cheers,
Melisa
MYOB Community Support
Online Help| Forum Search| my.MYOB| Download Page
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February
February
Thanks for your reply Melissa. I have no idea what any of it meant. However, today after months of trying, something ocoperated and the statement I wished to delete has been successfully deleted. Hurrah.
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