How to stop MYOB print 2nd page of invoice

pandasaigon
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How to stop MYOB print 2nd page of invoice

Hi,

 

I am using MYOB AccountRightLiveplus, recently I noted that when printing out an invoice, there is a 2nd pages that shows "how to pay" by B-Pay or Credit Card option also printed as well.  We do not need this option to be included to our invoice system because it incur uncessary cost and we do not want this page to be printed too.

Can you please advise how to stop printing this 2nd page and also stop sending this page to customer everytime I send invoice to customer, thank you

CK

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Melisa_D
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Re: How to stop MYOB print 2nd page of invoice

Hi @pandasaigon

 

Thank you for your post. This issue has been raised with our product teams who are currently investigating, at the moment I don't have any updates on this. As soon as I do I will get back to you. 

 

Do let us know if you have any further questions. 

Cheers,
Melisa

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Juls23
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Re: How to stop MYOB print 2nd page of invoice

Yes I'd like to know too! 

Its a huge waste of paper and ink.

Melisa_D
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Re: How to stop MYOB print 2nd page of invoice

Hi @Juls23

 

Thank you for your post. As soon as I have updates on this I will update this thread. 

Cheers,
Melisa

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nhill
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Re: How to stop MYOB print 2nd page of invoice

Please update this post. The second page printout is a complete waste for us. We do not want this feature ASAP. Thanks!

ardorfoodco
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Re: How to stop MYOB print 2nd page of invoice

Yes please, we would also like to remove this second page! Thanks!

Melisa_D
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Re: How to stop MYOB print 2nd page of invoice

Hi @nhill

 

Thank you for your post. Our teams are currently working on a fix for this, as soon as I get further updates on this I will update this thread. 

Cheers,
Melisa

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LyndaO
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Re: How to stop MYOB print 2nd page of invoice

Hi Melisa,

 

I too logged in to see how to stop this second page on invoices issue.  Please advise when you have news.  I had already sent 3 invocies out today before noticing so assume we will have to wear the fees on this??

Stephenchico
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Re: How to stop MYOB print 2nd page of invoice

I would like to be informed when this has been rectified please.

 

Melisa_D
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Re: How to stop MYOB print 2nd page of invoice

Hi Everyone, 

 

Thank you for your patience. The AccountRight 2021.5.2 version has been made available and does include a remedy for this particular situation. PC Edition users should receive an in-product prompt to install this new version upon opening.

Cheers,
Melisa

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