Invoice entry goes to bank account instead of trade debtors

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sjh55
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Invoice entry goes to bank account instead of trade debtors

Good evening

Thank you in advance for your help. I am not a very experienced MYOB user.

When I enter an invoice the SJ's are being put into bank account 1-1110 instead of trade debtors 1-1200. This has happened since I printed an invoice for a buyer, something I have not done before. I have tried changing the invoice settings but cannot fix it. The Customer Payment tag at the bottom of the invoice next to Save Recurring appears to be highligted when previously it has not been.

Many thanks,

Steve

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MYOB Moderator Steven_M
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Re: Invoice entry goes to bank account instead of trade debtors

Hi @sjh55 

 

When you record an invoice transaction, AccountRight will code the journal to the account that you have selected on the invoice and also the Linked Account for Trade Debtors being the other side. The Linked Account for Trade Debtors being the account that is set in Setup>>Linked Accounts>>Sales Accounts for that particular option.

 

If you are finding that the transactions are not going to the appropriate account i.e. going to the bank account instead of the Trade Debtors account, I would recommend reviewing the linked sales accounts.

 

Do note that updating that linked account will only correct transactions going forward, previous transactions would need to be deleted and re-entered after updating that linked account. Note: You can only delete an invoice after the payment transaction has been deleted.

Kind regards,
Steven

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sjh55
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Re: Invoice entry goes to bank account instead of trade debtors

Hi Steven

Thank you very much for that. I am using MYOB Business Basics, the entries were going to the correct account prior to today. I do not recall changing anything when I was printing the invoice.

I will have a look at the Setup.

All the best, and many thanks.

Steve

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