client reset password

[kabela]

hi

My client is having trouble resetting their password.

They are not receiving the password reset email.

is there someone they can speak to, to rectify this.

[Isaiah_C]

Hi @kabela 

Thank you for the post and welcome to Community Forum! I'm happy to assist you with this. Please send me a Private Message containing the following:

• Serial number
• Business name
• Full name and email address

Please let me know if you need further help.

Kind regards,

Sai

[Hannah_V]

Hi, @kabela we're happy to help you.

Just a follow-up regarding the information mentioned above so that we can perform a password reset.

Thank you!

Regards,

Hannah