Spam via Forum Private Messages

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Suja_P
Former Staff
5,976 Posts
Former Staff
Australia
Former Staff

5,976Posts

2,258Kudos

477Solutions

Spam via Forum Private Messages

Hi everyone,

Recently some of you may have received a private message offering a chance to win an iPhone and more recently a Netflix subscription! We recommend that you do not click on any suspicious links. 

 

Our sincere apologies for the inconvenience caused by the spam. 

 

We banned the offending users fairly quickly but they did manage to send out a dozen or so similar private messages. We've only had a couple of similar incidents in the past so don't want to restrict access to the Private Messenger for newcomers, but might have to if it happens again, which would be a shame for those who need to use it legitimately.

 

The incident has also been reported to our platform providers for further investigations and a more permanent solution.

 

Thank you to the many of you who have taken the time to report these using the 'Report' option.

Cheers,
Suja Pillai

Social Support and Community Manager

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