Warning - Watch out for fake MYOB Support sites
Hi everyone, We’ve been made aware of some of our clients falling prey to a scam, that involves companies impersonating MYOB Technical Support. Client often arrive at these sites through a Google search, and contact them. Once in contact with representatives of these sites, clients are asked to give team viewer access of their workstations to these representatives and later asked to pay a fee for support. To ensure you are in fact on our genuine website, just double check which website domain you are on as on your web browsers address bar as shown below: We recommend Clients to visit https://www.myob.com and navigate from within the portal to get additional information about our products, services and support. Our Technical Support number can be found on: https://myob.com/contactus For all your support needs, we encourage you to use thisForum or our extensiveonline Helparticles. We have a dedicated team of MYOB Support Specialists (MYOB Moderators), and some very generous community members who are always happy to assist with your queries. Here are some examples of fake sites:10KViews0likes1CommentMYOB Live Chat Service
Hi Everyone, Weare currently piloting a new LiveChat tool to improve your experience with contacting our team. There are some changes like the button placement and requested information before continuing. You'll find our LiveChatoption on ourContact Us Page, see the video below to find it: Just click the button, addyour details and you're on your way to ourServicesteam. LiveChat is available at the same time as our Support Hours listed in the information popup on the Contact Us Page. Can't reach the team?Feel free topost your queryon this forum. Our community is always happy to help. As always, please also feel free to search ourHelp PagesorSearch the Communityto see ifothers have found a solution.9.4KViews0likes0Comments100,000 registered members!!
1 MIN READ Hi all, 100,000 Registered Members!!! What a fantastic way to kick start 2017!!! Hope you all had a wonderful break and a great start to the new year! I’ve been away from the forum and Australia for the past five weeks. Had to have an extended break due to some unforeseen circumstances. Exciting to come back to this mega milestone!! It is fantastic to see that the community has been busy helping each other during this time. Especially wonderful to see the support that we’ve received from our amazing partners. Thank you to our top contributors of 2016 - ronatbas, TonyLane, Mike_James, DuncanS and gavin12345. A special thank you toronatbas, DuncanS, Julie_A_C, Mike_James and jenniek for being the top contributors in supporting the community during the holiday season. I'd also like to take this opportunity to congratulate Renae Petersen (CloudMindAcc) on earning the Ultimate Partner rank on the forum. A massive thank you from the Social Support team at MYOB for taking the time to share your knowledge and expertise. We love your work, Renae! We have a lot of exciting new product releases and updates planned for you in 2017. I look forward to sharing these with you via this forum. As always please do let me know if you need any help with getting the most out of the community or have any suggestions on how we can further improve the forum. #SimplifySuccess #LoveYourWork Suja Pillai Social Support and Community Manager MYOB Australia Pty Ltd6.9KViews7likes1Comment