Forum Discussion

EmilyK79's avatar
EmilyK79
User
5 years ago

Client Portal - 'sorry something went wrong try again later'

I am trying to set up a client on the Portal, which I have successfully done before, but keeping getting the message 'Sorry, something went wrong. Please try again later.'  Rather annoying when I hav...
kyla's avatar
kyla
MYOB Staff
5 years ago

Hi EmilyK79 

 

Can you please check that your portal name or users email address doesn't contain an apostrophe or any other special character as per KB 38211 below:

 

https://help.myob.com/wiki/x/xgV3AQ