Purchases not auto populating
Hi since the upgrade invoices/bills imported into MYOB are not auto populating. I am having to manually enter the contact details, it does pick up invoice numbers and values but nothing else. It do...
Forum Discussion
Here is the reply I received from MYOB - they must be referring to your comment as I have had none from them. I am seriously considering switching to Xero as MYOB are dropping the ball
Hello evolution,
Forum Topic: Purchases not auto populating
Date: 20-02-2024 09:31 AM
We hope the response you recently received on the MYOB Community Forum was helpful.
If it helped resolve your query, please mark it as a solution by clicking here to view the reply.
Do visit us again should you have any further queries in the future. We're always happy to help.
Thanks for reaching out.
My apologies for the late response. We're sorry to hear that the purchase is not auto-populating on your end. We appreciate your patience with this. There don't seem to be any recent updates or announcements from MYOB regarding the issue of invoices not auto-populating contact details and due dates. To investigate it further, may we know if you're still experiencing this issue on your end? If so, we recommend clearing out the cache and cookies of the browser you're using or trying to use a different browser to have it show up.
Do let me know if the issue still persists after doing this. We're always delighted to assist you further.
Kind regards,
Shella
I hope this message finds you both well today. I just wanted to follow up on whether both of you still require assistance dealing with purchases. If you still encounter any further issues, please feel free to reply, as we're always delighted to assist you further.
Kind regards,
Shella
I hope this message finds you well today. We have recently asked for updates with your purchases not auto-populating issues to be able to assist you further, but we have not received any response. We will be closing this thread now. If you encounter any further issues, please feel free to start a post again. We're always delighted to assist you further.
Kind regards,
Shella
still not working, I dragged a xero pdf invoice into the purchases in tray from one of our usual suppliers which would normall auto populate but its not now please fix this its been a problem since the latest upgrade
